Installation of Smart Thermostat
$99
Service includes:
- Provide assessment of the installation area
- Install smart thermostat
- Connect device to existing WiFi network and perform first-time set up
- Install and set up mobile app
- Demonstrate commonly used features
- Please note: A functioning thermostat is required at the installation area
Frequently-Asked Questions
How do I know if my smart thermostat is compatible with my heating/cooling system?
The manufacturer of your smart thermostat should provide detailed information on this. You'll need to power off your system and remove the cover from your current thermostat and inspect the wiring to determine compatibility.
What is a C wire?
A C wire is a wire that's dedicated to delivering constant power to your thermostat. Most smart thermostats can charge their built-in battery using your system’s heating and cooling wires, but in a small number of situations you may need a C wire for consistent power to your thermostat. HelloTech does not provide HVAC services, so you'll need to consult with an HVAC specialist.
What else should I be aware of?
The most important thing to know is that most smart thermostats are not compatible with high voltage systems. Common indications of high voltage systems include terminals listed as L1 or L2, a warning label or a label reading 110V/120V/240V on the back plate of your existing thermostat. Smart thermostat installation is only possible where there is an existing thermostat and adequate WiFi is necessary at the install location.
What if I have multiple thermostats in my system?
If you have multiple thermostats in your system, a smart thermostat can replace any or all of them. You don't need to replace all of your current thermostats. Existing thermostats will continue controlling your system just like they always have. We recommend installing the smart thermostat in your primary working area.
Description
Reviews
Very friendly and professional, installed my smart thermostat and explained how to use the unit and also the application.
Julio A.
Eric was punctual and polite. He seemed knowledgeable of electrical wiring and installing our new Smart Thermostat. He was able to troubleshoot on the spot and had us up and running in no time. Down to earth and would highly recommend.
Brandon D.
Marcus was absolutely wonderful. He installed our thermostats in a timely manner and they work perfectly. I recommend Marcus as he was very polite and friendly.
Amie B.
Expert Nationwide Service
Trusted Techs
Each expert is hand-selected, background-checked and insured.
Convenient Booking
Services available from 9am-9pm. Book in minutes for services as soon as today.
HelloTech Guarantee
If you're not 100% happy, we'll do whatever it takes to make it right.
In the News
The best, cheapest way to get good tech support
You don't have to understand how an internal combustion engine works to drive your car to the mall, so why does it often feel like you need a degree in computer science just to use your PC?
Succeeding With A 'Bolt-On Geek Squad’
Richard Wolpert is not your average Silicon Valley startup CEO. For starters, he's in Los Angeles, not the Bay Area.
Samsung's new Galaxy Note 8 customers get free in-home visits from HelloTech
For the launch of its new Galaxy Note 8 smartphone, Samsung is — not surprisingly — doubling down on the whole support thing.